Last updated: October 2, 2026

1. Information We Collect

When you use our website or contact us, we may collect the following information:

Contact Information: Name, email address, phone number, and company name when you submit inquiries or place orders.
Business Information: GST number, shipping address, and billing details for order processing.
Usage Data: Information about how you interact with our website, including pages visited and products viewed.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders for vacuum pump parts
Respond to your inquiries and provide customer support
Send order confirmations and shipping updates
Improve our website and product offerings
Comply with legal and tax requirements (GST invoicing)

3. Information Sharing

We do not sell your personal information. We may share your information with:

Shipping Partners: DHL, FedEx, and domestic couriers to deliver your orders
Payment Processors: To process transactions securely
Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission.

5. Cookies

Essential storage is used for site features such as the quote list. Google Analytics is not loaded unless you choose Allow analytics in the privacy prompt. With consent, it measures page views, scroll depth, outbound clicks, site-search terms, embedded YouTube video engagement, file downloads, form starts and submissions, and clicks on WhatsApp quote links. Events may include page and destination URLs, search terms, file names, and form metadata; this setup does not collect form-field values or the contents of your WhatsApp conversation. Rejecting analytics does not affect browsing or quote requests.

Analytics is provided by Google. Google may process measurement data under its privacy terms. The site stores your choice in this browser so it can remember whether you accepted or rejected analytics.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications

7. Contact Us

For any privacy-related questions or requests, please contact us at:

Email: [email protected]
Phone: +91 93260 06007
Address: Ashoka Mall, LG11, Bund Garden Rd, Sangamvadi, Pune, Maharashtra 411001, India

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.